Returns and Refunds

I received a damaged product. What do I do?

Please do not worry. Drop us a mail at craftstoreofindia@gmail.com with images of the damaged product within 2 days of receiving the order. We will check and have the product replaced or refund your money whichever is preferred.


What do I do if I don't like the product I received?

We take utmost care in packing each and every one of our orders.

Though If you have some concern with regards to the product please email or call us and we will be happy to resolve it. 


Return Procedure and conditions

If you still wish to return the products back to us please follow the following process

Step1: Please self ship the items back carefully to our office Address

Craft Store of India
1st Floor (backside), Building no 97,
9th Cross, RBI Layout, JP nagar 7th Phase
Near Brigade Gardenia
Bangalore - 560078, Karnataka Ph: 7676262825

STEP 2: Once your return order is received and quality check is done, we will issue you a gift card of the item amount (excluding shipping charges if any paid).


Please note that for such returns, refund of amount is not possible and only gift card is issued (valid of 1 year).

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